FAQs

Documentation and Ownership Transfer

Can I get my vehicle's registration transferred myself?

Don’t bother! Our experts will take care of the entire process, to give you a hassle-free experience.

Can I get the registration fee financed along with the Car Price?

No, it will not be possible to get this financed. You will need to pay this registration fee along with a Down Payment.

If I return the car under the 7 day return policy, will I get a refund of the registration fee?

Yes, for sure. If, for any reason, you want to return the car under the 7 day return policy, we will refund you the entire registration fee along with the balance amount, post deregistration of the car.

What documents will I be required to submit during the purchase process?

You will need the following documents at the time of purchase:

For Full Payment:

Emirates ID
Passport and valid residence visa
Driving License

For Financing:

Emirates ID
Passport and valid residence visa - 6 Months validity
Driving License
Salary Certificate (if salaried)
3 months bank statement (if salaried)
6 months Company's bank statement (if self-employed)
Trade License (if self-employed)
MOU or Board Resolution (if self-employed)

If anything additional is needed as per the RTA norms or Bank requirements, our team will contact you and inform you what is required.

Choosing the right car

Is the price of the car negotiable?

You will not feel the need to negotiate at all. You’ll see, all the prices are reasonable and competitive. We are 100% online, and hence save on expensive rental/staff costs, and so you save on those additional fees as well.And don’t forget, any CARS24 Certified car (CARS24 Prime , CARS24 Lite) purchased from us brings with it several benefits - a complementary base warranty plan, zero cancellation or return charges, and an unbeatable 7-day test ownership program. You’ll find the experience and benefit worth the amount you pay!However, the pricing control for Private Seller cars (non-guaranteed sale) is retained with the seller. Just make your best offer against the sellers asking price (listing price) and the seller will review the same, either accepting, rejecting, or providing a counteroffer.

What car details can I find on your website?

All the details you want, need, or feel like checking up on to make an informed buying decision. We’re committed to giving you a seamless and fully transparent transaction, so we list an abundance of information on each car page, including a detailed 120-150+ point inspection report with input from our auto experts. If you pick a car, here’s what you’ll find about it:

Cars specifications: Make, model, variant, car manufacturing year with 360 degree views of the exteriors.
Car details: Kms driven, fuel type, engine type, drive type, drivetrain, transmission, trim.
Inspection and verdict: Exteriors, electrical, interiors, engine, transmission, air conditioning, steering, suspension and brakes

Payment and Financing

What is the minimum loan amount I can apply for?

Most of the banks have a minimum loan amount of AED 2500/- However the minimum loan amount offered by DIB is AED 15000/-.

How and when do I pay for the car transaction?

Our transactions are done completely online. You can make the payment through bank transfer, cheque, debit card, or credit card.

What is DBR?

DBR is Debt Burden Ratio and is used to measure an individual’s ability to manage monthly payments and repay debts. It is calculated by dividing the total recurring monthly instalments by fixed monthly income, and it is expressed as a percentage. DBR is capped at 50% by the Central Bank of the UAE.

Car Inspection

have you charge for CAR inspection?

NO, car inspection process is free.

Auction

Can I check bid history?

Yes, using show bid button on auctioned product. you can see the history.